eyetec is a trusted partner for healthcare industries

I recently ordered visual inspection kits from eyetec, and I couldn't be more satisfied with the quality and reliability of their products. The kits included both defective and non-defective units, which were precisely as described and ideal for our training needs. The clarity and accuracy of the components exceeded our expectations, making it easy for our team to perform thorough inspections.

eyetec always provides full support from A to Z at the customer’s facility, ranging from delivery, installation, set-up and start-up, operational qualification, calibration, performance qualification and training.

We aimed to enhance our visual inspection and operator qualification processes in alignment with USP 1790 and PoD studies, and eyetec's Visual Inspection Test Sets were instrumental in achieving this. From detailed reports to meticulous vial handling, precise crimping, and secure transport, every aspect was managed with great care. Fast delivery and clear communication throughout the process ensured everything ran seamlessly. The quality and precision of the test sets have been crucial in correlating visual detection thresholds with particle sizes and in creating a comprehensive library of particle variations, supporting our processes and ensuring GMP compliance. It’s been a pleasure working with a partner so dedicated to customer care.

The added value of eyetec lies in their concept. eyetec installed a GMP washing machine at Kela in 2022. They allowed us to communicate directly with the manufacturer of the machine, Steelco - both during the procurement process and during technical discussions. They only jump in during critical moments. That’s why they are able to focus on important moments such as the installation, the after-sales and FAT, when we need them the most. The communication ran very smoothly and transparently.

Our partnership with eyetec has been excellent. Their team is motivated, collaborative and possesses deep expertise in visual inspection. We recently purchased a Visual Inspection Test Set for a KNAPP test and have previously acquired CCIT tests. Additionally, eyetec conducted a Probability of Detection study for us. We frequently rely on their services.